Privacy Policy

Information We Collect

Information you give us. When you submit the form or write to us, we collect what you choose to share. That usually includes:

• Your name, phone number, and email address
• The address or general location of the property
• A description of the pergola work you are asking about
• Any photos, documents, or notes you send us

Information collected automatically

Like most websites, this site records basic technical details when you visit: IP address, browser and device type, pages viewed, time on the page, and the site or search that sent you here. This comes from cookies and similar technologies.

We may use a form or call service later to understand which pages produce inquiries. If a tracking number is added to this site, you will be told at the start of a recorded call. No tracking number is published here today.

How We Use Your Information

We use inquiry information for these reasons:

• To respond to your question and schedule a visit
• To prepare an estimate and explain your options
• To follow up about scheduling, work in progress, or a project you asked about
• To keep records of the work we perform
• To measure which pages bring in inquiries
• To improve the content and usability of this site
• To meet legal, tax, insurance, and safety obligations

We contact you using the phone number or email address you provide. Consent to receive calls or texts is not a condition of any purchase, and you can ask us to stop contacting you at any time.

How We Share Information

We do not sell your personal information. We share it only in these situations:

• People doing the work. Team members and independent contractors involved in measuring, estimating, or installing your pergola.
• Service providers. Companies that run website hosting, form handling, email, and analytics, and that may only use the information to provide those services.
• Legal reasons. When we are required to share information by law, or when it is needed to protect our rights, our team, or the safety of others.
• Business transfer. If the business is sold or reorganized, customer records may transfer with it.

See our Referral Marketing Disclosure for how an inquiry may be passed to a contractor we work with.

Cookies, Analytics, and Your Choices

Cookies let the site remember your visit and let us measure traffic. You can block or delete cookies in your browser settings. If you do, parts of the site may not work the way they should. You can still reach us through the contact form.

We send email about the project or question you contacted us about. If we ever send marketing email, every message includes an unsubscribe link, and unsubscribing stops those messages. Reply STOP to any text message to stop texts.

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. We will do so unless we need to keep a record for legal, tax, or warranty reasons, and we will tell you if that is the case.

Children

This site is intended for adults arranging pergola installation. We do not knowingly collect information from anyone under 16.

Security and Retention

We take reasonable steps to protect the information you share, including using trusted service providers and limiting who can see customer records. No website or email system is completely secure, so please do not send payment card numbers through the form.

We keep inquiry and project records for as long as they are useful for serving you and for as long as the law requires, then delete or anonymize them.

Changes to This Policy

We may update this policy from time to time. The date at the top of the page shows the current version.

Use the contact form and we will get back to you.